Air freight to UAE handles a mix of goods, our self-developed ERP software makes it a breeze

Mr. Guo needs to ship a mix of goods like mobile phone accessories and chargers via air freight to UAE. He runs a noon e-commerce business, and each shipment has dozens of different products, including battery, magnetic and liquid-containing items. Managing all these is a real hassle. His previous freight forwarder made mistakes several times—typos in Excel spreadsheets led to missing or incorrect goods in shipments.

Mr. Guo said that with product models filling the entire computer screen, even he has to check the Excel spreadsheets several times to make sure the models and quantities are correct, not to mention the freight forwarder’s operators.

We’ve had the same experience. I believe every freight forwarder doing air freight to UAE has gone through the trouble of sorting out cargo lists. We also used Excel spreadsheets at first, but as our business grew, the number of goods and product models kept increasing. More often than not, rows upon rows of Excel data on the screen make people dizzy. On top of that, it’s hard to focus when you’re swamped with work, making mistakes easy to happen.

I’m the kind of person who strives for perfection in everything I do, and I bring this mindset to the company. So a company’s culture is really just the boss’s own culture. Our company culture is all about doing things to customers’ satisfaction and to perfection. That’s why I love to research and innovate, and refuse to stick to the same old ways. Later, we decided to use a specialized warehouse ERP software.

We scoured all the warehouse ERP software on the market, but none had a standalone warehouse module. Even the ones with warehouse functions lacked a Chinese interface, so we made no progress at all. I’m totally obsessed with getting cargo management right—no wonder people say we care more about the cargo than the shippers themselves when it comes to air freight to UAE. I’d lay awake at night feeling anxious, thinking about the endless rows of data on the screen and having no solution to the problem.

Finally, by chance, we met a former software manager with rich warehouse industry experience. He knows both software technology and warehouse operations, and he agreed to assemble a team to develop a custom software for us. It was an instant match. After more than two months of development, our very own warehouse ERP management software was ready.

Now our ERP software has both Chinese and English interfaces and is simple to operate. We can monitor data in real time for every air freight to UAE order, and we don’t have to stare at a screen full of Excel data anymore.

More importantly, this warehouse ERP software has become a major selling point for our air freight to UAE service. Many customers like Mr. Guo, who ship goods with many models and small quantities, worry that we might mix things up with our busy daily work. I’ll show them our software, and they’re immediately reassured once they see how it works for themselves.

What’s more, throughout the entire air freight to UAE process, customers can check the inbound and outbound status of their goods on any computer at any time. The software is easy to use and cuts down a lot of manual data entry work.

Whether it’s a manufacturing company or a service company, you need something to showcase if you want to have a competitive edge in the industry. As the saying goes, it’s better to master one strength than to be mediocre at many things. That’s exactly the point here. These days, more and more cross-border e-commerce goods are shipped via air freight to UAE, with an increasingly diverse range of everyday products—from large industrial equipment down to tiny sundries like needles and thread. Only by keeping up with the times and committing to constant R&D and innovation, like we do, can we secure a solid position in the air freight service for the UAE cross-border e-commerce era.

DL Logistics is one of the top five providers for air freight to middle east. We have exclusive access to 20 weekly pallet positions with two major airlines, and a priority customs clearance channel at UAE air ports. We also get priority for cargo pickup at warehouses. Our local logistics team is available for phone calls even at 2 a.m. Deliveries arranged in the morning arrive by noon, and those arranged at noon arrive by afternoon. We truly live up to our reputation as one of the top five.

DL Air Freight to Middle East—everyone who uses it says it’s smooth sailing.