10 Questions You MUST Ask When Choosing Air Freight to Dubai
After 26 years in freight forwarding, let me tell you this: When choosing a freight forwarder for air freight to Dubai, don’t skip these questions. They’ll save you from being scammed.
1. Check Their Experience & Credentials
Q: How long has your company been around? Any success stories with air freight to Dubai?
Why ask? Long-standing companies (like ours—26 years!) with proven track records are more reliable.
2. Service Coverage
Q: What services do you offer? Customs clearance? Warehousing? Transport?
Why ask? Confirm they provide end-to-end air freight to UAE services. It saves time and headaches.
3. Customs Clearance Skills
Q: Do you have a professional customs team in the UAE?
Why ask? Smooth customs clearance is CRUCIAL. No team = delays.
4. Pricing Transparency
Q: Are there hidden fees? Show me the breakdown.
Why ask? Avoid surprise charges. Big companies like ours follow strict pricing rules—no tricks.
5. Client Reviews
Q: Can you share feedback from clients who used your air freight to Dubai?
Why ask? Real reviews = honest insights.
6. After-Sales Support
Q: What if my goods are delayed or lost? How do you handle it?
Why ask? Test their crisis response. Pro tip: Check if they’re legit.
Our edge: We own an 1,800㎡ Grade-A office in Shenzhen (visit anytime!). 26 years in business = trustable after-sales.
7. Contracts & Insurance
Q: Do you provide contracts and cargo insurance for air freight to UAE?
Why ask? Protect your rights. Paperwork matters.
8. Delivery Speed
Q: What’s the estimated transit time? Any delays in UAE trucking?
Why ask? Time = money. Don’t ignore post-airport logistics!
9. Real-Time Tracking
Q: *Can I track my shipment 24/7?*
Why ask? Stay updated. Peace of mind.
10. Final Mile Delivery
Q: Do you offer trucking in Dubai? Can you cover all UAE areas?
Why ask? Avoid delays. Full-service = stress-free.
Our edge: Our UAE partner has 50+ trucks, 500+ staff, and 24/7 support (yes, even at 2 AM!).
Why Trust Us for Air Freight to Middle East?
Since 1998: Nearly 100 staff, dedicated warehouse in Yantian Port.
Big clients: Successfully shipped Huawei’s $40M electronics (they vet partners HARD).
TL;DR: Ask these 10 questions. Choose a pro. Sleep easy.