❖ DL Logistics: Smooth logistics, witnessed by users.

❖ Secured buyout of 20 pallets of cargo per week – 10x the capacity of its peers.

❖ Priority clearance lanes at UAE airports allow for immediate customs clearance upon arrival.

❖ Expedited Pickup Priority – Urgent orders are delivered to customers the same day.

1. Domestic transportation, with dedicated fleet

We have our own fleet of container trucks, and it only takes 6-8 hours on average to transport goods from the Shenzhen factory to the airport, which proves our hard power.

2. Long-term block space purchase

We ensure a buyout The two major airlines offer 20 pallet spaces per week – 10 times the shipping capacity of their peers (which typically use only 2 spaces).

3. Priority customs clearance in UAE

Our exclusive airport channel clears shipments within 2 hours, while competitors often face delays of 2-3 days.

4. Expedited warehouse pickup

No queues at bonded warehouses and guaranteed speed of local delivery with our priority access – a privilege not available to smaller/conventional freight forwarders.

5. 24/7 Middle East Network

We control extensive customs and logistics resources across the region – and can even answer calls at 2am.

6. Same-day door-to-door expedited delivery

Ships in the morning and arrives at noon; ships at noon and arrives in the evening - faster than SF Express.

7. Real-time cargo tracking

Full visibility at every node – our level of commitment rivals that of shippers themselves.

8. Safe handling of sensitive/high value cargo

Zero seizures recorded. We solve customs challenges that other agents cannot.

9. Comprehensive service model

As a leading Middle East air freight wholesaler and door-to-door delivery specialist, we invite you to try a small order first.

1. Obtain dominant capabilities through block space ownership

As one of the Middle East We invest heavily to secure 20 weekly fixed pallet spaces from two major airlines compared to the top 5 air cargo operators – The ability to outperform competitors who rely on decentralized bookings.

- Competitors avoid locking up space due to lack of volume; our pallets remain full year-round, 60% of which are allocated to fellow dealers.

- Unlike competitors who face overbooking/price spikes during peak seasons (e.g. Ramadan), our scale-based capacity control guarantees stable rates and on-time delivery.

2. UAE Priority Customs Ecosystem

We leverage unique UAE resources, including pre-declaration channels with customs authorities to expedite customs clearance:

- Prioritize customs clearance for urgent cargo; negotiate reduced inspection time (or even exemption) for same-day delivery.

- Example: Lithium battery components obtain pre-approved license – Inspection time is reduced from 24 hours to 2 hours and unpacking is avoided.

*Note: Many small Chinese freight forwarders work with us as a middleman. *

3. More than 20 years of localized ground operations experience

Our UAE-based team offers unparalleled expertise in:

- 50 trucks covering direct routes to 6 Gulf countries (no third party transfers).

- 24/7 support (30 minute response time) from over 500 local employees.

- In-depth knowledge of religious holidays/policy changes.

Operational results:

- Stable delivery within 48 hours (compared to competitors “Last mile paralysis” of outsourced fleets).

- Damage rate less than 0.1%.

- Urgent cargo bypasses the warehouse: direct port-to-door delivery – Services that competitors seek access to.

Medical malpractice 1

Changing size/weight after pickup: Made-up trouble (cost fraud)

How they did it:

After some unscrupulous freight forwarders receive your goods, they deliberately make the dimensions (length, width, height) larger or the weight on paper heavier. Because the air freight cost is based on the higher – Actual or dimensional weight (called billable weight) – Artificially increasing size will increase dimensional weight. This makes shipping costs rise a lot. Some even completely invent “measurements” that are simply not true.

Why they do this:

This is the easiest way to cheat in order to make extra profits. By lying about size or weight (the basis of the charge), they add a significant amount of money to the base shipping fee. Customers are often shocked when they see their bill.

Shipper’s question:

When you find out, the goods are already in their warehouse and even loaded on the plane. You are trapped! Challenging them will take time and evidence (like photos/videos of your packaging, your weighing records), but your shipment can't wait. Most of the time, you have no choice but to pay exorbitant fees to get your goods moved.

Cost hit:

Air freight is already expensive. If your size/weight expands by 10%-30% or more, it can directly eat into your profits. If this happens too often, your entire shipping budget can be wiped out.

Medical malpractice 2

Overpromising and underdelivering (service fraud)

How they attract you:

Some freight forwarding salespeople are desperate for your business, making big promises they can't keep:

Super fast delivery: "Guaranteed 3-day delivery!" or "Delivery to your door in 5 days!"

100% Customs Clearance Guarantee: “We clear everything! ” or “No customs issues! "

Prices are too good to be true: Offer prices that are much lower than others.

“Full-service” claims: promises of “on-site,” “real-time tracking,” or “worry-free support”—but no actual resources.

What exactly happened:

Delays, delays, delays: delayed flights, warehouse jams, transfer errors, customs holdups.

A customs nightmare: the goods are detained, you are asked to provide more documents, or worse - the stuff is returned or destroyed.

Tracking Broken: Once shipped, your shipment disappears into a black hole. No updates, just stress.

Promises are broken: "door to door" becomes "airport to airport". A "full track" might only show takeoff and landing, with nothing in between.

Client’s nightmare:

Once you deliver the goods, you're stuck. Delays can disrupt your production schedule. Changing freight forwarders mid-shipment is not only costly, but often impossible (your goods are already moving). When your shipment is impounded, you feel trapped and forced to accept poor service and endless excuses.

Medical malpractice 3

Unexpected fees and price increases after pickup (cost fraud and bait and switch)

How they pull it:

1. Mid-delivery price increase: After your goods are put into storage, they suddenly ask for extra money for delivery. Excuse? "Space is tight", "Fuel surcharges are rising", "Your cargo is special". Pay or your goods won't fly.

2. Hidden Fees at Destination: When your shipment arrives overseas, you will receive a series of unexpected fees to get it released:

Warehouse storage fees, moving fees, paperwork fees.

Inflated customs declaration fees, inspection fees, fines (sometimes due to their mistakes).

Fictitious fees such as "administration fees," "service fees," or "publishing fees."

Attitude flip:

Before picking up your order: The salesperson was very friendly and helpful.

After pick-up: They became cold and aggressive. They may even threaten to "auction or destroy your goods" if you don't pay immediately.

What exactly is it:

This is a classic bait and switch trap. They lure you in with a low price quote and then raise the price after receiving your goods. They know you're desperate to get your goods and avoid bigger losses (like storage fees piling up), and they're basically blackmailing you into paying these unfair fees.

Damage:

In addition to the direct financial hit, this can disrupt your supply chain, undermine customer trust, and severely damage your business reputation.

Case 1

Dubai 72 Hour Delivery: Air Freight 1,000 Wool Prayer Rugs to UAE (Urgent Order)

Mr. Shi A customer in the UAE needs 1,000 woolen prayer rugs delivered within 72 hours. He reached out to us frantically. As one of the top five air freight providers in the Middle East, we carry out bulk bookings of 20 pallet spaces per week on two major airlines. After getting to know Mr. Shi requirements, I feel confident—This is routine for us.

The 1,000 wool prayer rugs weigh 2.3 tons after packaging and are ready at a factory in Dongguan. I immediately arranged a dedicated truck for point-to-point pickup and secured pallet space on a direct flight to the UAE the next day.

At 4 o'clock in the afternoon, the truck has delivered the goods to our warehouse. Our team checked the packaging and labels to confirm that they met the requirements, and then delivered the goods to the airport for tallying, weighing, customs clearance and other procedures.

The direct flight carrying the carpets took off on time at noon on Wednesday and arrived at Dubai Airport around 8pm.

As of Thursday morning, the shipment had cleared customs in just two hours. At noon, the goods are picked up from the bonded warehouse and transported to our overseas warehouse. That afternoon, they were sent to the exhibition location designated by Mr. Shi. of customers. When customers see 1000 prayer rugs—Delivered within exactly 72 hours—Mr. Shi sighed. He will choose us again for his next shipment!

Case 2

15 tons of oversized cargo sent to the Middle East: 5 days air freight to Dubai

(Major orders ahead of competitors capacity)

Recently, our company undertook the air transportation of a batch of oversized cargo of nearly 15 tons to Dubai.—Medium pressure rotor of steam turbine. The weight of a single piece is 14,438 kilograms, which is a super-heavy cargo with a size of 210×169×178 cm, volume 6.32 cubic meters.

The first challenge was professional packaging: we customized wooden boxes that met all requirements. Next is transportation: we used a 35-ton flatbed truck and a 40-ton crane to successfully load the goods onto the aircraft. Packing overweight goods requires a high degree of expertise—it This is the true test of freight forwarding Middle East airlift capabilities.

In addition, the customs clearance procedures for overweight cargo are complex and require professionals who are proficient in regulations. But thanks to our priority customs clearance lanes at UAE airports, special cargo—Whether urgent or heavy—Clear customs immediately upon arrival, usually without inspection. DL Logistics has many years of experience in air transport to the United Arab Emirates and has rich local customs clearance and delivery resources. Although competitors took 3–Customs clearance takes 5 days and we only need 6 hours to complete it. We even have priority unloading rights to ensure that urgent orders are delivered to customers the same day.

In fact, there are many small freight forwarders in China who cooperate with us. Daolosaurus Middle East Air Freight Services has dedicated block space for 20 pallets per week on two major airlines—Operational strength is better than 99% of competitors.

Case 3

Middle East Air Freight: Who Provides Speed and Guaranteed Capacity?

(How goods are usually returned to Daolong Logistics)

Mr. Lin needs to air transport a batch of high-precision CNC machine tools, automated production lines and testing instruments to the United Arab Emirates for factory expansion. The project has a tight deadline. After viewing our quote, he expressed interest in visiting our office—No date set though.

One afternoon he called unexpectedly from the lobby of our building. His unannounced visit was a deliberate move to assess our actual operations.

Our company occupies the entire 8th floor of Tower B, Rongde International Plaza, Longgang District—Owned property, not rented. We have nearly 100 employees, and our scale impressed Mr. Lin deeply. We operate two dedicated routes to the Middle East: one direct from Guangzhou/Shenzhen to the UAE and the other via Beijing. This means guaranteed pallet space on our ‘daily flights’ to the UAE. Such dual-route transport capacity ensures unparalleled timeliness and heavy cargo capacity, far exceeding its competitors.

Among the 60,000 freight forwarders in Shenzhen—More than 1,000 companies specializing in air freight to the Middle East—There are very few people our size. But none combine that scale with "two exclusive routes." As a result, shipments to the Middle East are often rerouted through multiple freight forwarders... before eventually ending up with us. We are the source.

Mr. Lin immediately arranged for the goods to be dropped off. Seven days later, all the equipment arrived at his construction site.

1) Secured buyout of 20 pallets of cargo per week – 10x the capacity of its peers.

2) Priority clearance lanes at UAE airports Customs releases immediately upon arrival.

3) Expedited Pickup Priority – Urgent orders are delivered to customers the same day.

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