Trapped by Low Prices for Air Freight to Dubai, Who Can You Trust Next Time?

Sara shipped spices via air freight to Dubai. A forwarder promised door-to-door delivery at 20 RMB/kgs using a Wednesday direct flight. But last minute, they claimed the direct flight was canceled, forcing a connecting flight—with an extra 10 RMB/kgs charge. Sara was shocked but had no choice. Later, she learned this was their routine: when direct flights were full, they’d reroute shipments to cheaper connecting flights and still hike prices.  

I told Sara: "For air freight to Dubai, you can always find lower quotes—there’s no rock bottom. Some quotes are legit, like direct air carriers with high volume and mature routes. But many use low prices to bait clients. Once your goods are in their warehouse near the deadline, they invent excuses to charge more, like:  

‘Fuel costs surged! Add 10 RMB/kgs or your shipment won’t move.’

‘Base rate is 20 RMB/kgs—other fees apply.’

But they never explain what ‘other fees’ are. Later, they’d bill 500 RMB for customs clearance, while the standard cost is 200-300 RMB."  

We’re different.

For air freight to Dubai, we:  

- List all costs upfront with zero hidden fees.  

- Handle all destination procedures to avoid surprises.  

I showed Sara every possible fee—from China packing/port charges to Dubai customs/delivery costs—to reassure her.  

Why choose us?

- Most direct carriers only offer one air freight route to Dubai. We operate **two dedicated routes**—rare for our scale, proving our massive volume.  

- Many clients who first pick other forwarders end up with us anyway—their goods get rerouted to us.  

Low prices are tempting, but service matters more.

Clients can’t see your value upfront. I explained to Sara: air freight to Dubai isn’t just about quotes. It’s a complex chain where established forwarders like us offer vastly different service quality, cost transparency, and risk control than small players.  

Speaking of risk control:

Dubai customs strictly inspects many goods—especially sensitive items like spices. Our advantages:  

- 20+ years of local clearance/delivery experience.  

- 50+ trucks and hundreds of staff—a top-tier team in Dubai.  

- Priority customs access: For urgent shipments, we coordinate with customs to fast-track inspections. Goods arriving in the morning clear by afternoon—from bonded warehouses to our overseas warehouse. Even competitors ask us for urgent help.  

Sara’s spices?

We shipped them via air freight to Dubai. They reached her warehouse in **7 days—on time, zero surprises**.