For Air Freight to UAE, Always Visit Your Freight Forwarder in Person
Herman once shipped clothes via air freight to UAE. His forwarder promised a direct flight but switched to a transshipment via UAE last minute to save costs. This caused a 3-day delay, and Herman’s client was furious because the goods arrived late.
I told Herman: when you work with small, unverified forwarders, expect surprises. Some hide fees—they quote low upfront, then hit clients with extra charges like "peak season surcharges" or "airport security fees" (up to 20% more!) upon arrival. Clients often pay because they’re desperate to get their goods.
Communication is easy today—even a video call helps you check a company’s legitimacy. For example, we’ve been in business since 1998 (27 years!). Our entire 8th-floor office in Tower B, Rongde International Plaza, Longgang, Shenzhen, is company-owned, not rented. When a forwarder has this kind of stability, clients can ship worry-free.
With nearly 100 staff, we follow strict company-wide procedures. Every quote includes all fees upfront—no hidden costs. Small outfits (think 7–8 people) often play pricing games—the boss calls all shots, adding fees whenever they see profit.
Tricks like these force clients into passive positions: once they’ve sent goods to the forwarder’s warehouse, they’re trapped. But this is avoidable. When choosing a forwarder for air freight to UAE, do you prioritize price or the company’s credibility? Herman chose price—and paid the price. You might get lucky once or twice, but with 10 shipments? One mishap wipes out all your "savings." So always pick the company first.
Herman finally compared multiple forwarders and contacted me. Experienced buyers know: every forwarder claims to be the "top air freight to UAE expert" with "plenty of airline space." But if you listen closely, you can spot their real scale and strength.
Some exaggerate or lie (e.g., "We have fixed space for air freight to UAE"). While that’s hard to verify, objective facts—like office size, warehouse facilities—don’t lie. That’s why I invite clients to video-tour our space anytime. Real scale builds real confidence. Small forwarders? They’ll dodge visits because their cramped, rented offices expose them.
I showed Herman our office and warehouse via video. I also shared past air freight to UAE quotes—all fees transparently listed. He felt relieved instantly.
His 5-ton clothing shipment arrived at his UAE warehouse smoothly—in just 9 days. 