❖ DL Logistics: smooth logistics, witnessed by users.

❖ Guaranteed buyout of 20 pallets of goods per week – 10 times the capacity of its peers.

❖ Priority clearance lanes at UAE airports allow for immediate customs clearance upon arrival.

1. Domestic transportation, with dedicated fleet

We have our own fleet of container trucks, and it only takes 6-8 hours on average to transport goods from the Shenzhen factory to the airport, which proves our hard power.

2. Long-term block space purchase

We ensure a buyout Two major airlines offer 20 pallet spaces per week, 10 times the capacity of their peers (which typically only use 2 spaces).

3. Priority customs clearance in the UAE

Our exclusive airport channel clears shipments within 2 hours, while competitors often face delays of 2-3 days.

4. Expedited warehouse pickup

Bonded warehouses with no queues and guaranteed local delivery speeds with our priority access - a perk not available to smaller/traditional freight forwarders.

1. Obtain dominant capabilities through block space ownership

As one of the Middle East We invest heavily to secure 20 weekly fixed pallet spaces from two major airlines compared to the top 5 air cargo operators – Ability to outperform competitors that rely on decentralized bookings.

- Competitors avoid locking space due to lack of capacity; our pallets remain the same throughout the year, with 60% allocated to other dealers.

- Unlike competitors who face overbooking/price spikes during peak seasons (e.g. Ramadan), our scale-based capacity control guarantees stable rates and on-time delivery.

2. UAE Priority Customs Ecosystem

We leverage the UAE’s unique resources, including pre-declaration channels with customs authorities, to expedite customs clearance:

- Prioritize customs clearance for urgent cargo; negotiate reduced inspection time (or even exemption) for same-day delivery.

- Example: Lithium battery components obtain pre-approval license – Inspection time is reduced from 24 hours to 2 hours, and unboxing is avoided.

*Note: Many small Chinese freight forwarders work with us as a middleman. *

3. More than 20 years of localized ground operation experience

Our UAE team offers unparalleled expertise in:

- 50 trucks covering direct routes to 6 Gulf countries (no third party transfers).

- 24/7 support (30 minute response time) from over 500 local employees.

-In-depth understanding of religious holidays/policy changes.

Operational results:

- Stable delivery within 48 hours (compared to competitors “Last mile paralysis” of outsourced fleets).

- The damage rate is less than 0.1%.

- Urgent cargo bypasses the warehouse: direct port-to-door delivery – Services that competitors seek access to.

Medical malpractice 1

Changing size/weight after delivery: Made-up trouble (cost fraud)

How they did it:

After receiving your goods, some unscrupulous freight forwarders deliberately make the dimensions (length, width, height) larger or the paper weight heavier. Because air freight charges are based on higher – Actual or dimensional weight (called billable weight) – Artificially increasing size increases volumetric weight. This makes transportation costs rise a lot. Some even invent “measurements” entirely that are simply not true.

Why they do this:

This is the easiest way to cheat in order to make extra profits. By lying about size or weight (the basis of the charge), they add a significant amount of money to the base shipping fee. Customers are often shocked when they see the bill.

Consignor asked:

When you find out, the goods are already in their warehouse and even loaded on the plane. You are trapped! Challenging them will take time and evidence (e.g. photos/video of packaging, weighing records), but your shipment can't wait. Most of the time, you have no choice but to pay exorbitant fees to move your goods.

Cost hit:

Air freight is already expensive. If your size/weight increases by 10%-30% or more, it will eat directly into your profits. If this happens too often, your entire shipping budget could be wiped out.

Medical malpractice 2

Overpromising and underdelivering (service fraud)

How they attract you:

Some freight forwarding salespeople are so desperate for your business that they make big promises they can't keep:

Super fast shipping: "Guaranteed 3-day delivery!" or "Delivery to your door in 5 days!"

100% Customs Clearance Guarantee: "We clear everything!" or "No customs issues!"

Prices that are too good to be true: Offer much lower prices than others.

“Full-service” claims: Promise of “on-site,” “real-time tracking,” or “worry-free support,” but no actual resources.

What exactly happened:

Delays, delays, delays: flight delays, warehouse jams, transfer errors, customs holdups.

Customs nightmare: the goods are detained, you are asked to provide more documents, or worse - the goods are returned or destroyed.

Tracking Outage: Once shipped, your shipment disappears into a black hole. No updates, just stress.

Promises are broken: "door to door" becomes "airport to airport". A "full track" might just show takeoff and landing, with nothing in between.

Customer’s nightmare:

Once you deliver the goods, you're stuck. Delays can disrupt your production schedule. Changing freight forwarders mid-shipment is not only costly, but often impossible (your goods are already in transit). When your shipment is impounded, you feel trapped, forced to accept poor service and endless excuses.

Medical malpractice 3

Unexpected fees and price increases after pickup (cost fraud and bait and switch)

How they pull it:

1. Price increase in the middle of delivery: After your goods are put into storage, you suddenly require extra money for delivery. sorry? "Space is tight", "Fuel surcharges are rising", "Your cargo is special". Pay or your shipment won't fly.

2. Hidden Fees at Destination: When your shipment arrives overseas, you will receive a series of unexpected fees to get it released:

Warehouse storage fees, moving fees, paperwork fees.

Inflated customs clearance fees, inspection fees, and fines (sometimes due to their mistakes).

Fictitious fees such as "administration fees," "service fees," or "publication fees."

Attitude flip:

Before picking up your order: The salesperson was very friendly and helpful.

After pick-up: They become aloof and aggressive. They may even threaten to "auction or destroy your goods" if you don't pay immediately.

What exactly is it:

This is a classic bait and switch trap. They lure you in with a low price and then increase the price after receiving your goods. They know you're desperate to get your goods and avoid bigger losses (like storage fees piling up), and they're basically blackmailing you into paying these unfair fees.

Damage:

As well as the direct financial hit, this can disrupt your supply chain, undermine customer trust and severely damage your business reputation.

Case 1

Dubai 72 Hour Delivery: Air Freight 1,000 Wool Prayer Rugs to UAE (Urgent Order)

Mr. Shi A customer in the UAE needed 1,000 wool prayer rugs delivered within 72 hours. He reached out to us frantically. As one of the top five air freight providers in the Middle East, we carry out bulk bookings of 20 pallet spaces per week on two major airlines. After meeting Mr. Shi request, i have confidence—This is routine for us.

1,000 wool prayer rugs weigh 2.3 tons after packaging and are ready at a factory in Dongguan. I immediately arranged a dedicated truck for point-to-point pickup and secured pallet space on a direct flight to the UAE the next day.

At 4 o'clock in the afternoon, the truck has delivered the goods to our warehouse. Our team will check the packaging and labels to confirm that they meet the requirements, and then transport the goods to the airport for tallying, weighing, customs clearance and other procedures.

The direct flight carrying the carpet took off on time at noon on Wednesday and arrived at Dubai Airport around 8pm.

As of Thursday morning, the shipment had cleared customs in just two hours. At noon, the goods are picked up from the bonded warehouse and shipped to our overseas warehouse. That afternoon, they were sent to the exhibition location designated by Mr. Shi. of customers. When customers see 1,000 prayer rugs—Delivered within exactly 72 hours—Mr. Shi sighed. He will choose us again for his next shipment!

Case 2

15 tons of oversized cargo sent to the Middle East: 5 days air freight to Dubai

(Major orders ahead of competitors capacity)

Recently, our company has undertaken the air transportation of nearly 15 tons of large cargo to Dubai.—Steam turbine medium pressure rotor. The weight of a single piece is 14438 kg, which is an overweight cargo and the size is 210×169×178 cm, volume 6.32 cubic meters.

The first challenge was professional packaging: we customized wooden boxes that met all requirements. Next is transportation: we used a 35-ton flatbed truck and a 40-ton crane to successfully load the goods onto the plane. Packing overweight goods requires a high degree of expertise—it This is the real test for freight forwarding Middle East airlift capabilities.

In addition, customs clearance procedures for overweight cargo are complicated and require professionals who are proficient in regulations. But thanks to our priority customs clearance lanes at UAE airports, special cargo—Whether urgent or heavy—Clear customs immediately upon arrival, usually without inspection. DL Logistics has many years of experience in air freight in the United Arab Emirates and has rich local customs clearance and delivery resources. Although the contestant won 3–Customs clearance takes 5 days and we only need 6 hours to complete it. We even have priority unloading rights to ensure urgent orders are delivered to customers the same day.

In fact, there are many small freight forwarders in China who cooperate with us. Daolosaurus Middle East Air Cargo Services has dedicated block space for 20 pallets per week on two major airlines—Operational strength is better than 99% of competitors.

Case 3

Middle East Air Freight: Who Provides Speed and Guaranteed Capacity?

(How Daolong Logistics usually returns goods)

Mr. Lin needs to air transport a batch of high-precision CNC machine tools, automated production lines and testing instruments to the United Arab Emirates for factory expansion. The project had a tight deadline. After viewing our quote, he expressed interest in visiting our office—Although no date has been set.

One afternoon he called unexpectedly from the lobby of our building. His unannounced visit was intended to assess our actual operations.

Our company occupies the entire 8th floor of Tower B, Rongde International Plaza, Longgang District—Property that is owned, not rented. We have nearly 100 employees, and Mr. Lin was deeply impressed by our scale. We operate two dedicated routes to the Middle East: one direct from Guangzhou/Shenzhen to the UAE and the other via Beijing. This means guaranteed pallet space on our “daily flights to the UAE”. Such dual-lane transportation capabilities ensure unparalleled timeliness and heavy-load capabilities, far exceeding those of competitors.

Among the 60,000 freight forwarding companies in Shenzhen—Over 1,000 companies specializing in air freight to the Middle East—There are very few people our age. But none combine that scale with "two exclusive routes." As a result, shipments to the Middle East are often rerouted through multiple freight forwarders... before eventually reaching us. We are the source.

Mr. Lin immediately arranged delivery. Seven days later, all the equipment arrived at his construction site.

Abu Dhabi International Airport

(AUH)

1) Guaranteed buyout of 20 pallets of goods per week – 10 times the capacity of its peers.

2) Priority clearance lanes at UAE airports Customs will release the goods immediately upon arrival.

3) Expedited Pickup Priority – Urgent orders are delivered to customers the same day.