Low-Priced Freight Forwarders Adding Fees and Causing Delays? DL's 24-Hour Delivery for Air Freight to Dubai + 1800 Sqm Office is Trustworthy
I came across a warning post on an online platform, and the comments section was buzzing. Here's a screenshot I took. The blogger shared:
"I always worked with two reliable freight forwarders. Then, a message suddenly popped up in a group chat about a 'super low-priced freight forwarder' offering a 30% discount for new customers. After some back-and-forth, I gave in to the low price and signed a deal, paying up—after all, saving real money is tempting!
But the nightmare began. A month after handing over the goods, they still hadn't arrived at the port. When I pressed the forwarder, they sent over a booking note, claiming the goods had arrived long ago! In reality, my shipment was still missing—it was outright deception!
Lessons learned: 1. Obviously low prices often hide tricks. 2. Always check a forwarder's reputation and capabilities. 3. I hope others avoid repeating my mistake."
The comments section exploded with reactions:
One person in foreign trade said: "I also found a forwarder on a social platform. The initial quote was low, but then they added all sorts of fees—it ended up costing more, and worse, it got delayed."
A freight forwarder commented: "If you only focus on low prices, you're asking for trouble. Forwarders need profits to fund good service—without that, how can they deliver?"
Another user added: "At first, forwarders promise everything, but in the end, they can't do anything!"
And so on.
In Shenzhen, there are 60,000 freight forwarders, with thousands handling air freight to Dubai. The entry barrier is low, so you'll find all kinds of players with different motives, and the pitfalls vary—you only realize them after falling in. But the core issue remains: whenever you search for "air freight to Dubai" on any platform, don't you see loads of tempting ads, whether videos or articles?
"Air freight to Dubai, 17/kg"
"Ship air freight to Dubai, delivered in one day"
We're so used to these ads that if a forwarder for air freight to Dubai doesn't use such slogans, they'd seem out of place. But very few actually keep their promises, mainly because they lack the resources. Most companies offering air freight to Dubai are small operations with just a few people, often based in urban villages.
Everyone talks big but can't follow through, making clients think all forwarders are liars who can't deliver. In the end, even when I tell the truth, no one believes me.
That's why I always tell clients: "Come visit our office at Building B, Rongde International Plaza, Longgang District, Shenzhen. If you can't make it in person, let's do a video call. Once you see it, you'll know I'm honest and feel assured." Many shippers start by haggling over low prices, which really comes down to distrust. But after visiting us and seeing our entire 8th-floor office—1800 square meters with nearly 100 staff—they feel confident and sign the contract.
For air freight to Dubai, a capable forwarder's strength shows in their control over last-mile delivery. Most forwarders don't have local agents and end up transferring goods to reliable ones like us. Efficient service is about local logistics: while ordinary forwarders take 2-3 days for delivery, we get it done in 24 hours. For urgent orders, we pick up from customs bonded warehouses and ship directly to the destination, skipping overseas storage. The key is our absolute control over local resources.
With air freight to Dubai, booking cabin space isn't the hard part—it's the efficiency in local pickup and delivery that separates the real players from the rest.