Hassan's Furniture to Dubai: DL Ensures On-Time Delivery
A few days ago, Hassan had a batch of high-end furniture, 5CBM/850KG, which needed to be sent to Dubai by air for a furniture exhibition.
Hassan said to me directly: "If you search on major platforms, all results are about air freight to Dubai. There are both genuine and fake ones, so I dare not choose any of them." He also sent me screenshots.
After looking at the screenshots, I told Hassan: "When customers search for air freight to Dubai, there are countless results on the platforms. The quotes are getting lower and lower, and the advertisements are very attractive too, like 'No restrictions on goods, everything is acceptable' or 'Cooperating with local customs for many years'.
But customers really dare not use these services. After they pay and send the goods, there will be all kinds of inexplicable secondary charges, or the goods will be delayed. It's totally not as good as what's said in the videos."
I told Hassan that when he looks for services for air freight to Dubai, he should check the introduction on the freight forwarder's homepage and look for the company's information from the clues.
If the homepage is full of inspirational-style ads, you can be sure that it's a shell company. Any company with a certain scale will definitely show its strength here.
Then you should visit the company in person to see if it has the strength to fulfill its commitments.
So I always take the initiative to invite customers to visit our company in person. I told him: "Don't just believe what I say. Come and see for yourself, then make your own decision."
Many customers initially bargained with me and were skeptical. But after seeing our 1,800-square-meter office area and the strength of more than 100 employees, they were completely at ease.
I told Hassan that we bought the entire 8th floor of the office building in full, which is a clear proof of our strength. We are one of the top five companies in air freight to middle east. We send more than 50 tons of goods to Dubai every week.
Many goods that you entrust to other freight forwarders will eventually be transferred to our company. We are the source.
Most freight forwarders will not take the initiative to invite customers to visit; instead, they will avoid the topic of on-site visits. That's because shell companies feel guilty.
Some even work in shared workspaces in startup parks—how could they let you visit?
Making ads in videos is not scary. What's scary is whether the company can fulfill the promises in the ads when you really need their services. Only freight forwarders with real strength can keep their promises.
After careful consideration, Hassan decided to entrust this batch of goods for air freight to Dubai to us. I handled the shipment smoothly. Five days later, when the plane landed at Dubai Airport, the customs clearance procedures were completed by noon the same day.
In the afternoon, we arranged a special car to deliver the goods to the exhibition site, without delaying his booth setup.
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DL Logistics is one of the top five companies in air freight to middle east. We have exclusively purchased 20 pallets per week from two major airlines. We have a priority customs clearance channel at UAE airports and priority rights for cargo pickup at warehouses.
The local logistics team is available to answer calls even at 2 a.m. Goods sent in the morning will arrive at noon, and those sent at noon will arrive in the afternoon. It truly deserves to be one of the top five.
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Customers who have used DL's air freight to middle east all say it's smooth.