Air freight to UAE: How I Helped a Client Save a Ton on Customs Duties
Abdulla regularly ships electronic parts via air freight to the UAE. This time, I helped him save a significant amount on customs duties. We specialize in air freight services to the UAE year-round, so we stay on top of local customs policy changes. When Abdulla planned to ship several tens of thousands of electronic parts, I learned that UAE customs duties for his type of electronic components were set to decrease the following month. I immediately informed him.
He had already started having the factory pack and crate the goods. Hearing the news, he was thrilled—after all, these were real savings! I told Abdulla, "For all our clients, we put in real effort and always look for ways to help them save costs. When clients feel our dedication, they come back to us next time." I speak honestly and never use empty, fancy words.
We later decided to book space on our air freight to UAE dedicated service for the 1st of the next month. It's precisely our strong operational capabilities that allow clients to feel our control over hidden costs—something not every small freight forwarder with just a handful of staff can manage.
Never Overlooking Small Clients
Fatima often has small orders to send via air freight to the UAE. But because her order volumes were small, her previous freight forwarder would often handle them carelessly, not taking her shipments seriously. This led to unstable delivery times and significant customer loss for her. Fatima came to me and asked directly, "Do you also neglect small clients?"
I told Fatima, "Even though we're now quite large and handle project orders for many big clients, over 30% of those major orders started with small clients just like you. So, we take small orders very seriously. Providing air freight to UAE services isn't a short-term transaction; it's a long-term operation that relies on the support of loyal clients."
While we serve major clients like Huawei and SF Express, in terms of client numbers, small clients make up the majority. We've grown alongside many of these small clients. Often, it's our timely service that helps their business run more smoothly, leading to more and more orders—it's a mutually beneficial process.
I created a customized air freight to UAE solution for Fatima's small orders: non-urgent bulk goods are shipped via LCL sea freight, while urgent smaller parcels are arranged by air. After some time working together, Fatima expressed great satisfaction with our service and said she plans to continue our partnership long-term.
Why Choose DL Logistics for Air Freight to the Middle East
DL Logistics, one of the top five for air freight to the Middle East, secures 20 weekly pallet positions by exclusive agreement with two major airlines. We have priority clearance channels at UAE airports, jump the queue for warehouse pickups, and have local logistics staff available by phone even at 2 AM. Deliveries made in the morning arrive by noon; those made at noon arrive in the afternoon. We truly live up to being one of the top five.
DL Air Freight to the Middle East. Everyone who's tried it loves it.