Case 1
Hassan's Furniture to Dubai: DL Ensures On-Time Delivery
A few days ago, Hassan had a batch of high-end furniture, 5CBM/850KG, which needed to be sent to Dubai by air for a furniture exhibition.
Hassan said to me directly: "If you search on major platforms, all results are about air freight to Dubai. There are both genuine and fake ones, so I dare not choose any of them." He also sent me screenshots.
After looking at the screenshots, I told Hassan: "When customers search for air freight to Dubai, there are countless results on the platforms. The quotes are getting lower and lower, and the advertisements are very attractive too, like 'No restrictions on goods, everything is acceptable' or 'Cooperating with local customs for many years'.
But customers really dare not use these services. After they pay and send the goods, there will be all kinds of inexplicable secondary charges, or the goods will be delayed. It's totally not as good as what's said in the videos."
I told Hassan that when he looks for services for air freight to Dubai, he should check the introduction on the freight forwarder's homepage and look for the company's information from the clues.
If the homepage is full of inspirational-style ads, you can be sure that it's a shell company. Any company with a certain scale will definitely show its strength here.
Then you should visit the company in person to see if it has the strength to fulfill its commitments.
So I always take the initiative to invite customers to visit our company in person. I told him: "Don't just believe what I say. Come and see for yourself, then make your own decision."
Many customers initially bargained with me and were skeptical. But after seeing our 1,800-square-meter office area and the strength of more than 100 employees, they were completely at ease.
I told Hassan that we bought the entire 8th floor of the office building in full, which is a clear proof of our strength. We are one of the top five companies in air freight to middle east. We send more than 50 tons of goods to Dubai every week.
Many goods that you entrust to other freight forwarders will eventually be transferred to our company. We are the source.
Most freight forwarders will not take the initiative to invite customers to visit; instead, they will avoid the topic of on-site visits. That's because shell companies feel guilty.
Some even work in shared workspaces in startup parks—how could they let you visit?
Making ads in videos is not scary. What's scary is whether the company can fulfill the promises in the ads when you really need their services. Only freight forwarders with real strength can keep their promises.
After careful consideration, Hassan decided to entrust this batch of goods for air freight to Dubai to us. I handled the shipment smoothly. Five days later, when the plane landed at Dubai Airport, the customs clearance procedures were completed by noon the same day.
In the afternoon, we arranged a special car to deliver the goods to the exhibition site, without delaying his booth setup.
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DL Logistics is one of the top five companies in air freight to middle east. We have exclusively purchased 20 pallets per week from two major airlines. We have a priority customs clearance channel at UAE airports and priority rights for cargo pickup at warehouses.
The local logistics team is available to answer calls even at 2 a.m. Goods sent in the morning will arrive at noon, and those sent at noon will arrive in the afternoon. It truly deserves to be one of the top five.
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Customers who have used DL's air freight to middle east all say it's smooth.【learn more】
Case 2
Mohammed Chose Air Freight to UAE, Convinced by DL Logistics' Strength of 20 Weekly Pallets
Mohammed was looking for the cheapest freight forwarder to ship some industrial equipment to the UAE – 4 cbm / 3200 kg. "Your quote isn't the lowest, give me your best price," he told me straight up.
I hear this all the time. So I asked Mohammed, "Do you think all freight forwarders offer the same service standard for air freight to UAE? And that's why you just compare prices and pick the cheapest?"
Mohammed said, "I search online and find tons of forwarders. They all say they're great. I know they can't all be the best, so I have to compare prices. I just go with whoever has the lowest rate."
He had a point. I told him, don't just believe their ads. You should visit the freight forwarder's office yourself. Check if they really have the capability to deliver what they promise. If you can't visit in person, do a video call for a virtual tour.

Why do I often ask clients to visit us? Because we have the solid strength and confidence – we're not afraid of clients checking us out. Compared to those small forwarders with just a few staff, we are on a completely different level. We are one of the top five for air freight to the Middle East. We secure 20 pallets every week with two major airlines. Our capacity is ten times that of many competitors.
For air freight to UAE, we offer both direct and transit flight options. For direct flights, we have daily pallet space from Guangzhou/Shenzhen to the UAE, Monday to Friday. For transit flights, goods go from Guangzhou/Shenzhen via Beijing to the UAE. These are even more frequent, with daily flights from Monday to Sunday.
We have an annual framework agreement with the airlines for thousands of pallets. We pay for this space even when we don't have cargo to fill it. Because of our strong capabilities, Huawei once trusted us to ship electronic products worth 40 million RMB. Finding a forwarder isn't a simple task for Huawei – they conduct on-site visits, background checks, and sign various agreements. The fact that we work with Huawei shows we are in the top 1% of freight forwarders.

Clients need to see for themselves the difference between us and regular forwarders. Many clients are skeptical at first, but after visiting, they feel confident giving us their cargo. Mohammed was no different. After his visit, he was surprised by our scale and strength and happily entrusted us with his shipment.
- DL Logistics, one of the top five for air freight to the Middle East. We secure 20 weekly pallets with two major airlines. For air freight to UAE, we get priority clearance at the airport, allowing for queue-jumping at the warehouse for pickup. Our local logistics team answers calls even at 2 AM, and we guarantee delivery on the same day – morning deliveries arrive by noon, noon deliveries by the afternoon. We truly are one of the top five.
- DL Air Freight to the Middle East. Everyone who uses our service says it's a smooth experience.[learn more]
Case 3
DL's Air Freight to Middle East: 7-Day Direct Delivery Commitment, Solving the Delay Issues of Low-Cost Freight Forwarders
A batch of medical equipment parts sent by Ali via air freight to the Middle East was held by local customs because the clearance documents were incomplete. This not only added a lot of extra costs but also delayed the delivery by 4 days. The customer was really anxious.
At first, Ali came to me, but after seeing my quote, he directly said he found lower prices elsewhere. He ended up choosing the cheapest option and signed the contract with payment. There are 60,000 freight forwarders in Shenzhen, and the market for air freight to the Middle East is seriously oversaturated. Most of these are small agents with just a few people, some even sharing office spaces. Every day, they post attractive low-price ads on platforms:
"Customs clearance and taxes included, fast clearance for any cargo."
"Sea freight prices, air freight speed."
Many customers can’t resist the low prices and these ads, so they go with them. These small agents have some resources domestically, but when it comes to the UAE, they’re out of their depth. They usually resell the shipments to big players like us.
I told Ali: when it comes to air freight to the Middle East, anyone can make nice promises in ads—the key is who can actually deliver. Small agents rely on renting everything and can’t keep their word; it’s just a one-time deal to get orders. Only capable freight forwarders can deliver. We once helped Huawei ship electronic products worth 40 million yuan. Huawei doesn’t just pick any freight forwarder; they chose us because of our strength. They checked our company, knew we secure 20 airline pallet spaces weekly from two major airlines, and saw we deliver on our promises. That’s why they trusted us.

I always tell customers: if you’re looking for air freight to the Middle East on platforms, don’t trust anyone’s words—not even mine. You should visit the freight forwarder’s office to see their real capability. Many small agents hesitate and make excuses when customers want to visit. I can speak confidently because I have the backing. We have nearly 100 employees, and our entire office floor is company-owned. Lots of customers have doubts before visiting, but after seeing our setup, they feel completely assured.
Ali took a video tour of our company. I showed him around and we discussed the details. He felt very reassured and signed the contract. A week later, his medical equipment arrived smoothly at his designated warehouse in the UAE.
DL Logistics is one of the top five in air freight to the Middle East. We secure 20 pallet spaces weekly from two major airlines, have priority clearance channels at UAE airports, can jump the queue for warehouse pickups, and have local logistics staff answering calls even at 2 AM. Deliveries made in the morning arrive by noon; noon shipments arrive in the afternoon. Truly one of the top five.
DL's Air Freight to Middle East: Customers who've tried it say it's smooth.{learn more}
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