20 CBM of medical equipment sent via air freight to Dubai at one time – DL Logistics can lock in space in time and guarantee timeliness
Ibrahim told me straightforwardly that he was currently working with 3 freight forwarders, but he would consider us if our service and price were good!
Competition in air freight to Dubai is really fierce. There are thousands of freight forwarders doing air freight to Dubai in Shenzhen. With a limited amount of goods, only those with unrivaled advantages can get a share in the competition. Ibrahim was precisely attracted by the fact that we have bought out 20 weekly pallets from 2 major airlines, but he was somewhat tentative when we first got in touch.
Ibrahim also had his own troubles. The 3 freight forwarders could handle small quantities of general goods, but once he needed to send 18 CBM of medical surgical gowns via urgent air freight to Dubai, and the client required all to be sent at one time. These forwarders said:
"Sure we can ship, but to send all at once, it has to go via Bangkok for a transfer. As for timeliness, it will take 10-14 days."
"Please wait a few days. We have 2 pallets a week, but they are all booked by a furniture factory. We can't get that many pallets right away."
Yes, most claim to be first-tier agents for air freight to Dubai, but in fact, 9 out of 10 have only 2 or 3 pallets a week. We are among the top 1% of freight forwarders for air freight to Dubai. Of course, there are many strong freight forwarders that are not inferior to us in strength. Why don't they buy out so many pallets? For them, they dare not do it because they don't have enough cargo volume. We have signed an "Annual 1,000-pallet Framework Agreement" with airlines, so we can lock in cargo space even during peak seasons. Especially for clients like Ibrahim who need to send large quantities at one time, only freight forwarders with such a large number of pallets like us dare to take the order.
"What advantages do you have in price and service that others don't, to convince me to choose you?" It was indeed a sharp and essential question.
I told Ibrahim that most small freight forwarders are second or third-tier agents, working in urban villages, and some even operate in shared workspaces above fast-food restaurants. The boss, having been in the industry for a long time, gathers 3 or 4 people to start the business. Although they have some connections, they lack real strength. Their only advantage is posting advertisements in groups every day to get orders, but after getting orders, they can't get pallets from airlines and have to find cargo space from the market. They can handle regular orders, but when it comes to urgent large-volume orders where clients require delivery to Dubai within 3 days, which need to lock in cargo space immediately and guarantee timeliness in every link, they are powerless.
We are different. We have full control over all cargo space. Urgent goods are prioritized, and we can lock in space right away. What's more, to ensure timeliness and service, we have 2 dedicated lines for air freight to Dubai: one is direct flights from Guangzhou/Shenzhen to Dubai, with daily flights from Monday to Friday; the other is the dedicated line from Guangzhou/Shenzhen to Dubai via Beijing, which is even more frequent, with daily pallets from Monday to Sunday. In case of any shipment delays, we can come up with backup plans in time and ensure the stability of goods, which can be said to be top-level. Ibrahim was satisfied after hearing this, mainly because such service made him feel very assured.
His goods were 20 tons of medical equipment. I locked in the direct flight space to Dubai 3 days later. The goods arrived at the warehouse the next day, and all procedures were arranged. They successfully arrived at Ibrahim's designated warehouse in Dubai 9 days later.