Huge Losses from One Typo in Air Freight to UAE: Who Can You Trust?
One wrong number on a shipping document cost Aziz dearly when using a freight forwarder for air freight to UAE. Aziz hired "Company A" to ship factory equipment via air freight to UAE. But an operator typed "6" instead of "8", and with no one checking the documents, the mistake went unnoticed.
The result? The cargo got stuck upon arrival in the UAE. Delays piled up, delivery took weeks, and Aziz’s production line shut down for 7-8 days.
Later, Aziz learned that Company A was just a tiny team of 5–6 people—overworked, understaffed, and with no document review process. Mistakes like this were bound to happen. Aziz stopped using them and came to me.
Mistakes Happen. Prevention Matters.
In air freight to UAE, paperwork is routine—but errors are easy. That’s why every document must be reviewed. We learned this the hard way too. Now, we enforce strict checks: two people must review and sign critical paperwork.
No Delays on the Ground
Aziz’s equipment was split between factories in Dongguan and Guangzhou. Sometimes, urgent shipments needed special trucks to pick up the goods. He’d faced forwarders who couldn’t arrange trucks quickly, especially during rush times.
I told him: "We own our truck fleet."
In Shenzhen, 90% of the 60,000 freight forwarders rent trucks. Only 10% own their fleets—we’re one of them. Owning trucks costs more, and new companies usually rent. But at peak times, rented trucks get booked up fast—waiting days or even weeks isn’t rare. And clients can’t accept that.
So as we grew, we built our fleet—even if it wasn’t profitable. Why? Because in air freight to UAE, the land leg shouldn’t slow you down.
When Aziz saw our fleet, he gave a thumbs-up.
Don’t Just Pick the Cheapest Quote
Many companies offer air freight to UAE, and clients often pick the lowest price. But you need to look deeper. Most are small operators who lack experience with UAE air freight, underestimate risks, and can’t handle problems—especially during customs clearance and delivery.
Without strong local partners, goods get stuck. Delays happen. Costs rise.
Why We’re Different
We’ve been in freight since 1998—27 years of experience. Today, we have nearly 100 staff, plus a local UAE team with 20+ years in customs and delivery. They run 50+ trucks and hundreds of staff.
In customs, for example, inspecting sensitive goods can take days under normal processes. But we work directly with customs—cutting inspection time from 2–3 days to just 1 day. Many competitors ask us for help with tough cases.
The Result? Smooth Delivery.
I showed Aziz past air freight to UAE cases and explained every detail. He felt confident.
Just 7 days later, his equipment arrived safely at his UAE warehouse.