♦  Good cooperation with many carriers

♦ We own 1800 square meters class A office in Shenzhen and welcome to video talk at any time.

♦ Member of Worldwide Cargo Alliance(WCA),less than 2% qulified shipping agency in China applied & Chairman Member of Airlines

♦ Expedited pickup priority— urgent orders delivered to clients within the same day.

1. Domestic Transport with Dedicated Fleet

   We operate our own container truck fleet, transporting goods from Shenzhen factories to the airport in just 6–8 hours on average – a testament to our hard power.

2. Long-Term Block Space Purchase

   We secure buyout of 20 pallet spaces weekly from two major airlines – 10x the shipping capacity of peers (who typically access only 2 spaces).

3. Priority Customs Clearance in UAE

   Our exclusive airport channel clears shipments in 2 hours, while competitors often face 2–3 day delays.

4. Expedited Warehouse Pickup

   Skip queues at bonded warehouses with our priority access, ensuring local delivery speed – a privilege unavailable to small/regular freight forwarders.  

5. Round-the-Clock Middle East Network

   We control extensive customs and logistics resources across the region – even answering calls at 2 AM.

6. Same-Day Door-to-Door Urgent Delivery

   Morning shipments arrive by noon; noon shipments land by evening – faster than SF Express.

7. Real-Time Cargo Tracking

   Full visibility at every node – our commitment level rivals that of cargo owners themselves.  

8. Secure Handling of Sensitive/High-Value Goods

   Zero seizure record. We resolve customs challenges other agents cannot handle.  

9. Integrated Service Model

   As both a primary Middle East air freight wholesaler and a door-to-door specialist, we invite you to try us with a small order first.  

1. Dominant Capacity via Block Space Ownership

   As one of the Middle East’s top 5 air freight operators, we invest heavily in securing 20 permanent weekly pallet spaces from two major airlines – a capacity that surpasses competitors relying on scattered bookings.  

 - Competitors avoid locking space due to insufficient volume; our pallets remain fully loaded year-round, with 60% allocated to peer distributors.  

 - Unlike rivals facing overbooking/price surges during peak seasons (e.g., Ramadan), our scale-based capacity control guarantees stable rates and on-time delivery.  

2. UAE Priority Customs Ecosystem

   We leverage exclusive UAE resources, including pre-declaration channels with customs authorities to accelerate clearance:  

 - Priority clearance for urgent shipments; negotiate reduced inspection time (even waivers) for same-day delivery.  

 - Example: Lithium battery parts gain pre-approved clearance – inspection slashed from 24 hours to 2 hours, avoiding unpacking.  

   *Note: Many small Chinese freight forwarders partner with us as intermediaries.*  

3. 20+ Years of Localized Ground Operations

   Our UAE-based team offers unparalleled expertise:  

 - 50+ trucks covering direct routes across 6 Gulf countries (no third-party transfers).  

 - 500+ local staff providing 24/7 support (30-minute response time).  

 - Deep knowledge of religious holidays/policy shifts.  

   Operational Results:  

 - Under 48-hour stable delivery (vs. competitors’ "last-mile paralysis" from outsourced fleets).  

 - Below 0.1% damage rate.  

 - Urgent shipments bypass warehouses: direct port-to-door dispatch – a service competitors seek to access.

Malpractice 1

Changing Size/Weight After Pickup: Made-Up Trouble (Cost Fraud)

How they do it:

Some shady freight forwarders get your cargo, then intentionally make the size (length, width, height) bigger or the weight heavier on paper. Because air freight charges are based on whichever is higher – the actual weight or the size weight (called chargeable weight) – making the size bigger artificially increases the size weight. This makes the shipping cost jump up a lot. Some even completely invent "measurement data" that isn't real at all.

Why they do it:

It's the easiest way to cheat for extra profit. By lying about the size or weight (the basis for the charge), they add a big chunk of money to the basic shipping fee. Clients often get a shock when they see the bill.

The Shipper's Problem:

By the time you find out, the cargo is already in their warehouse or even loaded onto the plane. You're stuck! Questioning them takes time and proof (like your photos/videos from packing, your weighing records), but your shipment can't wait. Most of the time, to get your goods moving, you have no choice but to pay the inflated fee.

The Cost Hit:

Air freight is expensive already. If your size/weight gets inflated by 10%-30% or more, it eats directly into your profits. If this happens often, your whole shipping budget gets blown.

Malpractice 2

Overpromising & Underdelivering (Service Fraud)

How they reel you in:

Some freight forwarder salespeople, desperate to get your business, make big promises they can't possibly keep:

Crazy-fast delivery: "Guaranteed 3-day delivery!" or "Door-to-door in 5 days!"

100% customs guarantee: "We clear anything!" or "No customs issues!"

Too-good-to-be-true prices: Offering rates way lower than everyone else.

Full service" claims: Promising "door-to-door," "real-time tracking," or "hassle-free support" – without having the actual resources.

What really happens:

Delays, delays, delays: Flights get held up, warehouses are jammed, transfers go wrong, customs gets stuck.

Customs nightmares: Goods get held, you're asked for more papers, or worse – stuff gets sent back or destroyed.

Tracking blackout: Once shipped, your goods vanish into a black hole. No updates, just stress.

Promises broken: "Door-to-door" becomes "airport-to-airport." "Full tracking" might only show when it took off and landed – nothing in between.

The Client's Nightmare:

After you hand over your goods, you're stuck. Delays mess up your production schedule. Switching forwarders mid-shipment is expensive and often impossible (your stuff is already moving). You feel trapped, forced to accept terrible service and endless excuses while your shipment is held hostage.

Malpractice 3

Surprise Fees & Price Hikes After Pickup (Cost Gouging & Bait-and-Switch)

How they pull it:

1.  Mid-shipment price hikes: After your goods are in their warehouse, they suddenly demand extra money to ship it. Excuses? "Flight space is tight," "fuel surcharge went up," "your cargo is special." Pay up, or your goods don't fly.

2.  Hidden fees at destination: When your goods arrive overseas, you get hit with a list of unexpected charges to get them released:

Warehouse storage fees, handling fees, paperwork fees.

Inflated customs agent fees, inspection fees, fines (sometimes caused by their mistakes).

Made-up fees like "management fee," "service fee," or "release fee."

The Attitude Flip:

Before pickup: The salesperson is super nice and helpful.

After pickup: They turn cold and pushy. They might even threaten to "auction off or destroy your goods" if you don't pay immediately.

What it really is:

This is a classic bait-and-switch trap. They hook you with a lowball quote, then jack up the price once they have your goods. Knowing you're desperate to get your cargo and avoid bigger losses (like storage fees piling up), they basically blackmail you into paying these unfair charges.

The Damage:

Beyond the direct financial hit, this can wreck your supply chain, destroy trust with your customers, and seriously damage your business reputation.

Case 1

Air Freight to Dubai: The Wave of Closures in the Freight Forwarding Industry is Coming

The wave of closures in the freight forwarding industry is coming. Recently, the collapse of a Shenzhen freight forwarder has attracted a lot of attention. In addition, some cross-border logistics companies and supply chain companies have collapsed this year. So it’s obvious that the wave of closures in the freight forwarding industry is on the way. Today, I won’t talk nonsense with you; let’s get straight to the point.

Whether you do air freight to Dubai or other freight forwarding businesses, there are two core points to make profits: first, control costs, and second, increase revenue. If your revenue exceeds costs, you make money; otherwise, you lose money.

Let’s talk about cost control first. Do you think the costs of freight forwarding can really be controlled? The main costs of freight forwarding are nothing more than the airline’s space price, overseas agent service fees, domestic trailer fees, plus labor and office rent. Which of these can you reduce whenever you want? The space price depends on the airline’s mood, the overseas agent’s fees have industry standards, and the trailer fees rise with oil prices. Do you have the right to negotiate a lower price?

Since costs can’t be reduced, we can only see if the revenue from your air freight to Dubai can increase. To increase revenue, you either raise the freight rate or increase the cargo volume. First, let’s look at the freight rate. Can the freight rate of shipping go up? The answer is obvious—it will only get lower and lower. 99.99% of freight forwarding companies are cutting prices to grab orders.

Then look at the cargo volume. It’s not easy at all to increase the cargo volume. There are 3 reasons:

First, there is not much cargo in the air freight to Dubai market. You can see that customers doing cross-border e-commerce and traditional foreign trade are saying that their goods can’t be sold. How can they ship more goods?

Second, even if there is little cargo, competitors are still snatching it. Everyone is eyeing the existing cargo. Originally, they could barely get enough to eat, but now they have to fight for the crumbs. Many freight forwarders have gone from being 70% full to starving now. Once they can’t hold on, they can only withdraw from the market.

Third, there is an invisible killer. It’s not your peers who defeat you, but capital. For example, those cross-border logistics platforms doing air freight to Dubai that expand by burning money. They use capital to cut prices and grab orders, making the freight forwarding market a mess, but you can do nothing about it.

So the freight forwarding companies that will close down next must be these types: First, those who can’t control costs. Second, those who have no sense of service. If the customer’s goods are stuck at customs and not resolved in time, or if it takes a long time to reply to messages when checking the logistics track. Third, those with outdated business models. They only have freight forwarding as one product, and do not add product lines at all, such as the end-to-end drop shipping business.

Some will close down, but some won’t. For example, our company, DL. For the air freight to Dubai route, we use our own transportation fleet for domestic logistics. It takes an average of 6 to 8 hours to pick up goods from the factory warehouse to the airport, which is indeed one of our core strengths. We also don’t need to pay office rent—we bought the entire 8th floor of Building B, Rongde Times Square, Longgang District in full. It’s no exaggeration to say that we are among the top 5% in the freight forwarding industry in terms of strength.

That is to say, we have indeed accumulated some capital over the years. The direct benefit is that we can reduce costs without changing the service quality. Only freight forwarding companies like us will not close down.

That’s all for today. If I talk too much in detail, many freight forwarding bosses won’t be able to sleep. Follow me, and we can communicate together.[learn more]

Previous : Why is your air freight to UAE always more expensive than others?
Next : What Traps to Avoid When Shipping Air Freight to Middle East & Choosing a Freight Forwarder

Case 2

Why is your air freight to UAE always more expensive than others?

Why is your air freight to UAE always more expensive than others? There are many tricks behind this. The price difference mostly comes down to one key factor: the difference between first-class freight forwarders and second-class forwarders. For example, we at DL are a first-class forwarder, also known as a direct carrier partner.

First-class forwarders work directly with airlines.

The main feature of first-class forwarders is that we buy fixed space directly from airlines. Take DL as an example: we have purchased space from 2 major airlines, totaling 20 unit load devices (ULDs) every week. Most other ordinary forwarders only get 2 or 3 ULDs per week. Our capacity is nearly 10 times that of average forwarders.

During the off-season, when cargo volume is low, the advantage may not be obvious. If you go to a small forwarder, they can still get space from us, so it seems almost the same.

But it’s a completely different story when warehouses are full and demand is high.

Ordinary forwarders either can’t get any space at all, or they have to go through several middlemen. Each layer adds extra costs, so the final price is much higher.

But as a first-class forwarder with pre-purchased space, we are not affected by these market changes. We always have guaranteed space, and our prices stay the same, because we have already paid the airlines in advance.

With our large business scale, resource advantages and stable cooperation, we take most of the shipping risks away from customers and greatly reduce the chance of cargo being rejected or delayed by airlines.

Airlines sometimes reject cargo due to route adjustments, weather conditions and other reasons.

In fact, there is a clear order when airlines decide which cargo to reject:

- Cargo from second or third-class forwarders with weak airline relationships gets rejected first.

- High-value goods like chips and medical equipment come next.

- Only as a last resort will airlines consider rejecting cargo from direct forwarders like us.

After all, we are major long-term partners, so maintaining good relationships is very important to them.

However, first-class forwarders also have disadvantages.

For example, when handling customized orders for air freight to UAE, we are not as flexible as smaller forwarders.

Now let’s talk about second-class forwarders.

Second-class forwarders cannot book space directly with airlines. They have to get space and resources through first-class forwarders.

This extra step adds another layer of cost, so their prices are naturally higher.

The advantage of second-class forwarders is flexibility. They are better at handling personalized and special requests. If you need special services, they can usually meet your needs, but the price will be a little higher.

So when you choose a forwarder for air freight to UAE, you should choose based on your own cargo.

- For large, stable and regular shipments that focus on cost performance, a first-class forwarder is the better choice.

- For shipments that need personalized or special services, a second-class forwarder can be a good option.[learn more]

I hope the information above helps you make better choices and avoid unnecessary detours when shipping via air freight to Middle East, air freight to UAE and air freight to Dubai.

Previous : How to Avoid Looking Like a Newbie When Choosing a Freight Forwarder for Air Freight to Middle East
Next : AHow to Avoid Looking Like a Newbie When Choosing a Freight Forwarder for Air Freight to Middle Eastir Freight to Dubai: The Wave of Closures in the Freight Forwarding Industry is Coming

Case 3

How to Avoid Looking Like a Newbie When Choosing a Freight Forwarder for Air Freight to Middle East

Do you know how to avoid looking like a total beginner when you talk to a freight forwarder for the first time? Don’t worry. I’ve prepared a few questions for you. Once you ask these, the forwarder will know you’re not easy to fool.

1. The forwarder will ask if your company has import and export rights.

If you do, you can ship normally.

If you don’t, no need to be nervous. You can use a qualified freight forwarder for air freight to Middle East or a foreign trade company as your agent.

Just make sure you know this in advance. Answer confidently, so they think you’re an expert.

2. Where your goods depart from, and which country and port they go to.

For example, if your goods are in Dongguan, you will ship from Guangzhou or Shenzhen.

Make sure you know:

- Is the destination UAE or Saudi Arabia?

- Do you want door-to-door or port-to-port service?

- If door-to-door, what is the exact address?

3. What kind of goods you are shipping, and if there are any special items.

For example:

- If there are wooden products, you need commodity inspection.

- If there are dangerous goods, you need two certificates and one report, plus other detailed documents.

Some goods cannot be consolidated or mixed. If the forwarder knows all this in advance, they can arrange reliable shipping channels for you.

When it comes to dangerous or sensitive goods for air freight to Middle East, be very careful.

Many small forwarders offer high prices to collect goods, then secretly mix them with general cargo, falsely declare the product name, or fake inspection reports to make more money.

So you must choose a reliable forwarder.

What kind of forwarder is reliable? Take our company DL as an example.

We are among the top 5 freight forwarders for air freight to Middle East.

Large forwarders like us operate legally and make profit from large-volume project cargo.

We will never take risks with illegal operations.

There are about 60,000 freight forwarders in Shenzhen, and over 1,000 focus on air freight to Middle East.

More than 95% are just trading companies with no real assets.

They only book space after getting orders, and disappear when problems happen.

Even the better ones only have 2 or 3 pallet spaces per week.

But DL has long-term contracts with 2 major airlines, securing 20 pallet spaces every week — 10 times more capacity.

We pay for these pallets whether we have cargo or not. That shows our real strength.

4. Details of your goods and packages.

- What goods?

- What type of boxes?

- How many pieces?

- What’s the weight?

- Does it contain batteries, magnets, liquids, etc.?

Volume and weight greatly affect the forwarder’s cost calculation.

So know your cargo dimensions in advance.

5. When you plan to ship, and how many days you need for transit time.

Some airlines have unstable schedules.

If you have strict delivery deadlines, you need more reliable airlines like EK.

Only when the forwarder knows your exact schedule can they arrange the right airline and pallet space for you.

After going through all these points, the forwarder will have full details of your shipment.

They will recognize you as a professional, not a newbie.

In most cases, they will be more likely to offer you a good price.[learn more]

Previous : How to Get a Low Price for Air Freight to Dubai When Asking a Freight Forwarder?
Next : Why is your air freight to UAE always more expensive than others?

1) Secured weekly buyout of 20 cargo pallets— 10x the shipping capacity of peers.

2) Priority clearance channels at UAE airports for immediate customs release upon arrival. 

3) Expedited pickup priority— urgent orders delivered to clients within the same day.