Case 1
Hassan's Furniture to Dubai: DL Ensures On-Time Delivery
A few days ago, Hassan had a batch of high-end furniture, 5CBM/850KG, which needed to be sent to Dubai by air for a furniture exhibition.
Hassan said to me directly: "If you search on major platforms, all results are about air freight to Dubai. There are both genuine and fake ones, so I dare not choose any of them." He also sent me screenshots.
After looking at the screenshots, I told Hassan: "When customers search for air freight to Dubai, there are countless results on the platforms. The quotes are getting lower and lower, and the advertisements are very attractive too, like 'No restrictions on goods, everything is acceptable' or 'Cooperating with local customs for many years'.
But customers really dare not use these services. After they pay and send the goods, there will be all kinds of inexplicable secondary charges, or the goods will be delayed. It's totally not as good as what's said in the videos."
I told Hassan that when he looks for services for air freight to Dubai, he should check the introduction on the freight forwarder's homepage and look for the company's information from the clues.
If the homepage is full of inspirational-style ads, you can be sure that it's a shell company. Any company with a certain scale will definitely show its strength here.
Then you should visit the company in person to see if it has the strength to fulfill its commitments.
So I always take the initiative to invite customers to visit our company in person. I told him: "Don't just believe what I say. Come and see for yourself, then make your own decision."
Many customers initially bargained with me and were skeptical. But after seeing our 1,800-square-meter office area and the strength of more than 100 employees, they were completely at ease.
I told Hassan that we bought the entire 8th floor of the office building in full, which is a clear proof of our strength. We are one of the top five companies in air freight to middle east. We send more than 50 tons of goods to Dubai every week.
Many goods that you entrust to other freight forwarders will eventually be transferred to our company. We are the source.
Most freight forwarders will not take the initiative to invite customers to visit; instead, they will avoid the topic of on-site visits. That's because shell companies feel guilty.
Some even work in shared workspaces in startup parks—how could they let you visit?
Making ads in videos is not scary. What's scary is whether the company can fulfill the promises in the ads when you really need their services. Only freight forwarders with real strength can keep their promises.
After careful consideration, Hassan decided to entrust this batch of goods for air freight to Dubai to us. I handled the shipment smoothly. Five days later, when the plane landed at Dubai Airport, the customs clearance procedures were completed by noon the same day.
In the afternoon, we arranged a special car to deliver the goods to the exhibition site, without delaying his booth setup.
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DL Logistics is one of the top five companies in air freight to middle east. We have exclusively purchased 20 pallets per week from two major airlines. We have a priority customs clearance channel at UAE airports and priority rights for cargo pickup at warehouses.
The local logistics team is available to answer calls even at 2 a.m. Goods sent in the morning will arrive at noon, and those sent at noon will arrive in the afternoon. It truly deserves to be one of the top five.
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Customers who have used DL's air freight to middle east all say it's smooth.{learn more}
Case 2
Air Freight to Middle East: Small Forwarder Fails to Ship, DL Logistics Offers Multiple Direct & Transit Options – Client Signs Contract
Khalid’s electronic components were supposed to be sent via air freight to Middle East, but the airline pulled the shipment. The freight forwarder couldn’t provide a backup plan, and the goods sat in the warehouse for 4-5 days. Khalid was so anxious that he got blisters on his lips.
At that time, Khalid had inquired with several freight forwarders and finally chose the one with the lowest price to sign the contract and make the payment. The forwarder assured him repeatedly that the goods would arrive in Dubai in 5 days. In fact, that forwarder had just secured a cargo slot from the market temporarily – when they tried to find another one after the shipment was pulled, there were no matching slots available. They could only worry helplessly.
I told Khalid: “When sending air freight to Middle East, do you think all freight forwarders on the market offer the same service? So you just compare prices and pick the cheapest one? Actually, every forwarder has different strength and resources, so the services they can provide are completely different.”
“Most small forwarders post videos every day to get orders, using all kinds of attractive slogans. They operate with no real resources – it’s all empty promises. They simply can’t fulfill what they advertise.”
That’s why I always tell clients: Don’t trust anyone blindly. The only way is to visit the forwarder’s company in person to verify. Check their actual scale and strength. A small forwarder with 3-5 people can never keep those grand promises.
I’m always confident and take the initiative to invite clients to visit our company, because we have the strength to back it up. We want clients to see: we have nearly 100 employees, and occupy the entire 8th Floor of Block B, Rongde International Building, Longgang District. This entire floor is not rented – it’s our self-owned property. Only after seeing this can they understand our real strength and know that we leave those small forwarders far behind. If they can’t come in person, I often let clients inspect our company via video call. Many clients were skeptical at first, but felt assured after the inspection.
I often tell clients: We can’t control shipment delays, but delays aren’t scary. What’s scary is who can come up with a backup plan in time. Besides direct flights, we also have a dedicated air freight to Dubai route from Guangzhou/Shenzhen via Beijing. This route is even more frequent – we have cargo slots every day from Monday to Sunday. We can provide a backup plan promptly, so in most cases, we won’t miss the client’s required time limit.
Khalid visited our company via video call and felt very assured after seeing it. Once the price was confirmed, he immediately signed the contract for the next batch of goods via air freight to Middle East.
- DL Logistics is one of the top 5 air freight to Middle East companies. We have purchased 20 weekly cargo slots from two major airlines, and have a priority customs clearance channel at UAE airports. We get priority pick-up at the warehouse, and our local logistics team offers 24/7 support – someone answers calls even at 2 AM. Shipments sent in the morning arrive at noon, and those sent at noon arrive in the afternoon. We truly deserve to be one of the top 5.【learn more】
DL Logistics – air freight to Middle East that everyone says is smooth.
Case 3
Delays from Low-Cost Air Freight to UAE Forwarder, DL Logistics is Trustworthy and On-Time
Saad had problems with his previous freight forwarder for air freight to UAE. They delayed shipments several times, and no matter how much he talked to them, nothing changed. Saad often ships computer parts via air freight to UAE, and he found this forwarder on a video platform because their low prices caught his eye:
"They're 50% cheaper than market rates, quoting at a loss just to boost volume!" and "Customs are strict, but only we can guarantee smooth clearance!" They promised they had long-term partnerships with airlines and special connections with UAE customs, so goods would clear right after arrival. Later, Saad learned it was just a small forwarder with only a few people, posting ads all over video platforms and saying whatever sounded good—they didn't have the ability to keep their promises.
I told Saad that in Shenzhen, freight forwarders for air freight to UAE are way too competitive, all spending a lot on ads without caring about costs. Don't just believe what anyone says; you should go check out their company yourself. If you can't visit in person, do a video tour instead. See if they're a fake shell company or a real, big forwarder. Many clients didn't trust me at first either, but once they came to our company and saw we're a large forwarder with over a hundred employees, they felt much more at ease.
When it comes to quotes for air freight to UAE, if the price is too low, there's always something fishy. If they don't get you here, they'll find another way to trick you. The whole point of business is to make a profit—without it, what's the use? To break it down, air freight has many steps, and clients really care about speed. If you think the quote just covers shipping fees, management costs, and profit, you're wrong. That kind of quote is way too risky. If everything goes smoothly, we all make money. But if something goes wrong at any step, and the forwarder has no profit, they'll probably just walk away. A responsible forwarder's quote should include services to avoid risks, solve problems, and pull together resources if issues come up. In short, you give me the goods, and I'll get them to the destination.
Saad asked me, "How can I tell which forwarder is reliable and can guarantee delivery times?"
I told Saad that for air freight to UAE, a trustworthy forwarder needs to have real strength and solid assets. For example, we have our own transport fleet—it takes just 6-8 hours on average to pick up goods from the factory warehouse and get them to the airport. Others rely on rented vehicles, so it's hard to promise fast delivery. We once helped Huawei ship electronic products worth 40 million yuan. Huawei is super strict when picking forwarders—they do factory checks, sign agreements, run background checks, and more. Any forwarder they choose has to be reliable; otherwise, they wouldn't make the cut. Huawei has already tested the waters for you, so what are you worried about?
There was one time a client from Guangzhou had their goods damaged in heavy rain. Technically, it wasn't our fault, but we still paid them the full amount. Most forwarders only contact overseas clients by email or messages, even in emergencies. They might say, "I sent you a timely reply—it's your fault for not checking!" But we're different. For urgent matters, our company rule is to always make long-distance calls to inform clients right away and prevent losses. That's what a reliable forwarder does.
I took the initiative to video call Saad and showed him our 1800-square-meter office space on the 8th floor of Block B, Rongde International Plaza in Longgang District, plus our own 2000-square-meter foreign trade warehouse. Saad felt reassured and then arranged to send his goods to our warehouse, asking me to handle the next batch of computer parts for air freight to UAE.
- DL Logistics is one of the top five for air freight to Middle East. We secure 20 pallet spaces every week from two major airlines, have priority clearance channels at UAE airports, can jump the queue for warehouse pickups, and have local logistics staff who answer calls even at 2 AM. Ship in the morning, and goods arrive by noon; ship at noon, and they come in the afternoon. We're truly one of the top five.
- DL Middle East Air Freight—those who've used it say it's smooth.【learn more】
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